How much can you afford to spend on customer retention?
To calculate your break-even point for instituting a retention program, just fill in the three numbers below, then click on
"Do The Math."
$
(The average cost of acquiring one
new customer or
contact us
for your
industry's average.)
10
15
20
25
30
35
40
45
50
55
60
%
(Select your annual attrition percentage
or
contact us
for your industry's average.)
(Fill in the total number of
customers you have between 5,000
and 1,000,000 or
contact us
for
a custom quote.
